Visiting Hours
Our patient and visitor guidelines are in place to ensure the safety of our patients, staff and visitors.
In compassionate care situations, including but not limited to end of life, decisions about visitation should be made collaboratively with the patient’s care delivery team and their loved ones. The care delivery team can include a birth partner, doula (with proof of vaccination), parents and/or guardians of patients under the age of 18, attorneys representing patients, companions for patients with intellectual and/or physical disabilities and clergy.
Inpatient Visitation
- Patient visitation will be at the discretion of the care team and may be adjusted if needed for proper care of the patient. Security is here to support the care team in the unlikely event of disruptive behavior of visitors.
- An announcement will be made overhead at 8:00 pm encouraging visitors to say goodnight to allow for patients to rest and heal.
- Limit 2 visitors in room at a time to maintain social distancing whenever possible.Recommended inpatient visiting hours are 8 a.m. - 8 p.m. Off-hour visitation should be coordinated with the care team.
- Visitors are encouraged to enter through the Main entrance.
ICU Visitation
- Recommended visiting hours for our Intensive Care Unit (ICU) are 8 a.m. - 8 p.m. Off-hour visitation should be coordinated with the care team.
- Quiet hours are 2 p.m. – 4 p.m..
Emergency Department
- Emergency Department patients are allowed visitors with the following restrictions:
- Patient visitation will be at the discretion of the care team and may be adjusted if needed for proper care of the patient. Security is here to support the care team in the unlikely event of disruptive behavior of visitors.
- At times the visitor may be asked to remain in their car until the patient is settled in a room due to capacity restrictions in the waiting room.
- If the patient is admitted, the visitor may accompany the patient to the floor until the patient is settled and then should leave and return during normal visitor hours.
Maternity Visitation
- To ensure the safety of our maternity patients and newborns, visitors are allowed with the following restrictions:
- Visiting hours are limited to 1 p.m – 2 p.m. and 4 p.m. – 8p.m. to allow for rest and bonding time.
- Limit 2 visitors in room at a time to maintain social distancing whenever possible.
- Children under the age of 14 other than siblings will not be allowed on the maternity unit.
Outpatient and Day Surgery Appointments
- The following individuals are not considered visitors, they are part of the care delivery team:
- Parents and/or guardians of patients under the age of 18 years old
- Attorneys of patients
- Companions for patients with intellectual and/or physical disabilities.
Entrance Information
- The Main Entrance will be open Monday – Friday 6:00 am – 8:00 pm and Saturday/Sunday and Minor Holiday’s 7:00 am – 8:00 pm.
- Day surgery patients should enter through the Main Entrance.
- The Imaging Center entrance is open for all outpatient imaging appointments and Boston Children’s appointments.
- The Imaging Center entrance will be closed on all Major Holidays.
- All other outpatients should enter through the Hill Health Center Entrance.
- The Hill entrance will be closed on Sunday’s and Major Holidays.
- Inpatient visitors should enter through the Main Entrance.
- Inpatient discharges may exit through any open entrance.
