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2024

Published on May 01, 2024

Milford Regional Once Again Achieves Highest Grade for Patient Safety

Milford, Mass. – For the 12th consecutive time, Milford Regional Medical Center has received an “A” Leapfrog Hospital Safety Grade. The spring 2024 grade “A” recognizes Milford Regional’s achievement in protecting patients from preventable harm and error while in the hospital.

Since 2018, Milford Regional has consistently received the top grade from the Leapfrog Group. The bi-annual patient safety grades are presented to hospitals across the country in spring and fall.

Milford Regional is among 29 percent of hospitals nationwide to achieve a spring 2024 “A” grade and one of only 15 hospitals in Massachusetts to achieve the top grade. In addition, Milford Regional is one of only 123 hospitals nationwide and five in Massachusetts to achieve 12 consecutive “A” grades.

The Leapfrog expert panel uses up to 22 evidence-based measures of patient safety relating to errors, injuries, accidents and infections to help determine hospitals’ safety grades. Leapfrog then calculates a specific numerical score for all eligible hospitals in the country, which is then converted into one of five letter grades, with “A” representing the best grade.

“Even as hospitals continue to face unprecedented pressures, Milford Regional works hard to sustain its culture of safety,” said Milford Regional President and Chief Executive Officer Edward J. Kelly. “Receiving an “A” grade for the twelfth time speaks volumes to our commitment to our patients.”  

A hospital’s grade is meant to provide transparency to the public and assist consumers when making decisions regarding their healthcare.

“Another top grade represents Milford Regional’s intentional and continuous effort to preserve patient safety as a top priority,” said Milford Regional Chief Quality Officer and Vice President Bert Thurlo-Walsh, MM, RN, CPHQ.

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Milford Regional Medical Center is a full-service, community and regional teaching hospital located in Milford, Mass. and serves patients from more than 20 towns in Central Massachusetts. The 148-bed medical center is a nonprofit, acute-care facility, where more than 300 primary care and specialty physicians are committed to providing exceptional healthcare services to our community with dignity, compassion and respect.


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