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2023

Published on May 08, 2023

For 10th Consecutive Time, Milford Regional Receives Highest Grade for Patient Safety

Milford Regional Medical Center received an “A” Leapfrog Hospital Safety Grade for spring 2023. This marks the 10th consecutive time the hospital has received the top grade from the Leapfrog Group, a national watchdog organization that is focused on patient safety and quality. The distinction recognizes Milford Regional’s achievements in protecting patients from preventable harm and error while in the hospital.

The Leapfrog expert panel uses up to 22 evidence-based measures of patient safety relating to errors, injuries, accidents and infections. Leapfrog then calculates a numerical score for all eligible hospitals in the county, which is then converted into one of five letter grades, with “A” representing the best grade followed by “B,” “C,” “D,” and “F.”

“The staff at Milford Regional remains steadfast in making certain patient safety is the highest priority,” said President and Chief Executive Officer Milford Regional Medical Center and Healthcare System Edward J. Kelly. “The commitment and dedication of our entire staff is the reason we proudly continue to set the highest standards when it comes to our patients’ wellbeing.” 

The Leapfrog grading system is peer-reviewed, fully transparent and free to the public. A hospital’s grade is meant to provide transparency to the public and assist people when making decisions regarding their healthcare.

“Milford Regional’s tenth consecutive Grade A from Leapfrog is something we do not take for granted,” said Chief Quality Officer and Vice President Bert Thurlo-Walsh, MM, RN, CPHQ. “We continue to look for innovative ways to help improve our continuum of care and each patient’s experience at Milford Regional.”

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Milford Regional Medical Center is a full-service, community and regional teaching hospital located in Milford, Mass. and serves patients from more than 20 towns in Central Massachusetts. The 148-bed medical center is a nonprofit, acute-care facility, where more than 300 primary care and specialty physicians are committed to providing exceptional healthcare services to our community with dignity, compassion and respect.


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